Helping Milling Companies enhance customer experiences and increase aftermarket revenue
About the Milling Company Client
A prominent East Coast manufacturer of advanced milling machines, specializing in solutions for the aerospace, automotive, and precision engineering sectors.
Solution
Industrility provided a comprehensive solution through its IoT-integrated Parts app that provides a detailed overview of all machine components, facilitating timely replacements and minimizing downtime.Â
Benefits
Cost reduction
Manufacturer was able to enable 8% reduction in rejection and raw-material waste waste.
Minimized unplanned downtime
Accurate and pro-active spares and consumable parts management reduced unplanned downtime ensuring continuous production.
Increased aftermarket sales
Boost in customer satisfaction led to a 15% increase in aftermarket sales and a competitive advantage
