Recurring Revenue for OEMs: Insights from Rolls-Royce
Explore recurring revenue strategies in manufacturing. Rolls-Royce’s Uma Palaniappan shares how servitization and AI drive aftermarket success.
Why Your SIOP and Inventory Forecasts Fail Without Installed Base Data
In the aftersales goldmine, Manufacturers need to know where to dig (Know their Installed base), how much to dig (use data to drive value added services to the customers) and dig efficiently (focus on faster time to market with scaling cost effectively as they grow).
Industrility Welcomes VP of Google Workspace Patrick McCarthy as a Strategic Advisor to Accelerate growth in Aftersales and AI for Equipment Manufacturers
Industrility welcomes Pat McCarthy, former Google and SAP executive, to its Advisory Board. With deep expertise in industrial tech and digital transformation, Pat will help accelerate our mission to empower OEMs with AI, data, and service-driven business models.
From Frustration to Fulfilment: How Industrility Helps Procurement Managers Win
Tired of outdated part numbers and slow processes? Industrility transforms procurement with accurate part identification and a self-serve e-commerce portal. Move from frustrating manual workflows to smooth, confident purchasing, reducing errors and downtime. Turn reactive tasks into proactive wins.
The Service Engineer’s Ally: How To Transforms After-Sales Support
Industrility empowers service engineers, your first responders for machinery issues. Ditch scattered tools and tribal knowledge. Access accurate manuals, service histories, and easy part identification instantly. Resolve issues faster, reduce errors, and transform after-sales support from reactive to proactive, keeping equipment running and customers happy.
Why Illustrated Parts Catalogs Are Essential for Modern Equipment Maintenance
In today’s rapidly changing industrial environment, equipment uptime is essential. Whether it's construction, material handling, or manufacturing, the ability to maintain complex machinery efficiently can have a direct impact on a company’s revenue. Amid growing complexity in equipment design, one of the tools that is quietly revolutionizing aftersales support and maintenance operations—the illustrated parts catalog.
Regulatory Trends and the role of Digitalization and AI
New regulations in Europe and the U.S. are reshaping aftersales for OEMs, emphasizing repairability, sustainability, and data transparency. Compliance challenges also bring opportunities—AI, digital twins, and smart parts identification can drive efficiency, customer engagement, and competitive advantage. OEMs that embrace digitalization will turn regulatory shifts into growth and innovation.
AI Agents in 2025 is transforming Aftersales
Discover how AI Agents are transforming Customer Experience for machinery manufacturers, boosting efficiency, reducing downtime, and increasing revenue through automation and predictive maintenance.
Transforming O&M Manuals with GenAI: The Future of Machinery and Equipment Maintenance
Industrility's TwinGPT revolutionizes Operations and Maintenance (O&M) manuals by integrating GenAI technology. It transforms static manuals into interactive, personalized experiences, enhancing efficiency and first-time fix rates. This innovative solution bridges the skills gap and simplifies onboarding, setting a new standard for machinery maintenance in the industry.
The Pragmatic Manufacturer’s Guide to Servitization: Profits Beyond the Sale
Pragmatic guide for manufacturers to embrace digital servitization, a business model focused on delivering value through services alongside products. Their solutions empower businesses to get started quickly, capture data from their installed base, and demonstrate value to customers. Navigate this transformation and reap the rewards of a customer-centric future.
Servitization: The Business Buzzword Explained (and Why You Should Care)
Companies are going beyond simply selling products. They're looking to create lasting relationships with customers by offering services that complement their physical offerings. This is where digital Servitization comes in. Think of it as the marriage of two powerful trends: the shift from product-centric to service-centric business models, and the ever-growing influence of digital technologies.
6 Trends Revolutionizing After-Sales Revenue
In the aftersales goldmine, Manufacturers need to know where to dig (Know their Installed base), how much to dig (use data to drive value added services to the customers) and dig efficiently (focus on faster time to market with scaling cost effectively as they grow).
From Machines to Smart Systems: The IoT Revolution in Manufacturing in 2024
A system of industry machinery speaking to each other and reporting in crucial data figures could impact, TCO, longevity, output and even massive savings. Embrace the data deluge - implement IoT across your heavy machinery.
Embrace Collaboration: How leaders in equipment manufacturing companies can think about adopting new technology
The key to success in this evolving landscape is a strategic shift towards collaboration and partnerships to deliver innovative software solutions. Don't ignore the true cost of changing your Engineering DNA.
Aftersales Mastery: Love a winning strategy for Equipment Manufacturers
In the aftersales goldmine, Manufacturers need to know where to dig (Know their Installed base), how much to dig (use data to drive value added services to the customers) and dig efficiently (focus on faster time to market with scaling cost effectively as they grow).
Service Deficiency: The Untold Impact of Neglected Aftersales Support in Industrial Landscapes
The negative impact of a lack of aftersales support in industrial companies is far-reaching, affecting customer relationships, brand perception, and financial performance. Companies that neglect the importance of post-sale support risk losing competitive advantages and jeopardizing their long-term sustainability in the market.
Boosting Aftermarket Revenue and Brand Reputation with QR Codes on Industrial Machinery
The benefits include enhanced maintenance, streamlined registration and warranty tracking, access to spare parts, personalized customer engagement, and data-driven insights.
