Digitize and Connect to Your Installed Base
Digitize, streamline, and increase your aftermarket lifetime value from your machines with a solution designed exclusively for manufacturers. From building an installed base map by consolidating data across sources to delivering superior customer experiences, our white-labeled platform offers unmatched speed, data quality, and AI-driven insights.
Key Features:
- Industry-Specific Excellence: Tailored for the industrial machinery sector.
- Unified Installed Base: Consolidate data from multiple sources seamlessly.
- White-Labeled & Customer-Facing: Your brand, your customer relationships.
- AI-Driven Insights: Improve data quality and decision-making.
- Rapid Deployment: Start transforming your operations in no time.
What is Digital Installed Base?
An “installed base” refers to all the equipment, assets, or machines that your customers currently own and operate. It represents a treasure trove of opportunities for aftersales services, customer engagement, and revenue growth.
To Unlock value and maximize profitability from your installed base Industrility helps manufacturers:
Build an Asset Centric Installed base | Build a customer connection to be service centric | Be data driven to become pro-active
Intuitive Apps That Make Up The Bundle
Pick single or multiple modules based on your customer’s requirements and start deriving revenue-generating data in under 7 weeks!
Amaze Your Customers, Exceed Their Expectations
Future-proof your aftersales processes for the next 20 years and offer a wide-range of value-added services to your customers.
Comprehensive 360-degree view for your entire installed base
With our asset-centric approach, we enable manufacturers to create a digital twin of each asset. This provides a 360° view that combines real-time data, historical insights, and predictive analytics.
Make data-driven decisions with ease
Our unified platform streamlines access to vital machine data with just a QR code scan. Instantly retrieve detailed information, such as operational history, maintenance records, performance metrics, and lifecycle costs. Save valuable time and enhance efficiency by eliminating the need for extensive searches through disconnected databases.
Equipment-as-a-service - make it a magical reality
Easily manage both owned and customer-owned assets, streamlining operations and supporting product servitization. Customers can order spare parts, access digital manuals, and track tickets via your branded self-service portal. Centralized management gives you full visibility of all processes and documents.
The Industrility Impact Experienced by Customers
From the Blog
All the latest news, articles, case-studies, and videos from Industrility. Check out our recent stories and find out about the latest industry news.
Regulatory Trends and the role of Digitalization and AI
AI Agents in 2025 is transforming Aftersales
The Dreaded Job Folder: The Manufacturer’s Real Villain
Ready to Experience Magic?
Begin your transformation journey today and outpace your competition.
See The Installed Base Bundle in Action?
FAQs
The Map Systems app uses advanced geolocation and data visualization technologies to provide a detailed, interactive map of your machinery. It allows you to pinpoint the exact locations of your machines, view their operational status, and analyze their distribution and performance. This visual insight helps in efficient resource deployment and strategic planning.
Yes, the Installed Base Bundle is designed to seamlessly integrate with your existing systems. Its flexible architecture allows for easy integration with other software and databases, ensuring that you can leverage all your available data for comprehensive machine management and optimization.
By utilizing the data gathered from the installed base, manufacturers can identify new service opportunities, optimize their maintenance strategies, and offer personalized solutions to their customers. The Outcomes app turns this data into actionable insights, helping manufacturers enhance customer satisfaction and drive aftermarket sales.
The Installed Base Bundle improves machine maintenance by providing real-time data on machine status, usage, and performance. This data allows manufacturers to implement predictive maintenance, reducing downtime and extending the life of their machinery. The Lifecycle app, in particular, offers insights into the total cost of ownership and lifecycle costs, helping plan effective maintenance schedules.
