Become indispensable to customers through proactive, data-driven service
Utilise 360 degree views of your machinery and data, increase customer lifecycle value and manage asset controls across vendors and team members using customer analytics and reports. Get closer to your customer with the installed base bundle
Enhance your machines’ lifecycles, predict maintenance needs, offer value-added services, and unlock extra revenue from existing customers.
Enable seamless machinery registration with QR code
Allow your customers to register their machines, access detailed data, manage warranties effortlessly, and build a loyalty loop with the manufacturer. Build enhanced customer experiences, foster stronger relationships, and drive long-term engagement and satisfaction with the QR code app.
Manage Asset Lifecycles With Ease
Enable customers to plan for long-term investments and budget allocations. Get ahead of strategic decision-making, and take data-driven decisions around the costs and benefits of repairs, upgrades, or replacements. Learn more.
Visualize and map your Installed base with realtime location and status
Use AI-powered geolocation and data visualization technologies to show customers a clear, real-time picture of where their machines are deployed. Leverage machinery data to gain critical insights into performance, usage patterns, and maintenance needs. Learn more.
Provide and manage user-access across your distribution chain and assets
Incentivise the dealers, provide co-branding with the distributor and improve their effectiveness and efficiency to service the customers better to create a win-win-win 3-way relationship. Learn more.
Asset 360 view for your complete installed base
Consolidate machinery data such as usage patterns, location and status into a single, accessible platform allowing support teams and partners to reduce downtime, operate efficiently and deliver more customer satisfaction by visualising your asset in a modern 3D display. Learn more.
Group and Visualize multiple assets aggregated to a plant/system
Analyse newly mapped data on machine usage and efficiency to develop new, more effective maintenance protocols or design enhancements that improve machine longevity and performance. Learn more.
Build customized reports for seamless internal and external use
Utilise our unified platform where all relevant machine data is consolidated and easily accessible. By scanning a QR code on any machine, users can instantly retrieve detailed information about that piece of equipment. This includes its operational history, maintenance records, performance metrics, and lifecycle costs. Save time on resource-consuming searches through disconnected and disparate databases. Learn more.
What Makes Up The Installed Base Bundle
AI-Powered Customer Support Was Never This Easy
Pick single or multiple modules based on your customer’s requirements and start deriving revenue-generating data in under 7 weeks!
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Isn't it time to tap into aftermarket revenue and start selling services?
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FAQs
The Map Systems app uses advanced geolocation and data visualization technologies to provide a detailed, interactive map of your machinery. It allows you to pinpoint the exact locations of your machines, view their operational status, and analyze their distribution and performance. This visual insight helps in efficient resource deployment and strategic planning.
Yes, the Installed Base Bundle is designed to seamlessly integrate with your existing systems. Its flexible architecture allows for easy integration with other software and databases, ensuring that you can leverage all your available data for comprehensive machine management and optimization.
By utilizing the data gathered from the installed base, manufacturers can identify new service opportunities, optimize their maintenance strategies, and offer personalized solutions to their customers. The Outcomes app turns this data into actionable insights, helping manufacturers enhance customer satisfaction and drive aftermarket sales.
The Installed Base Bundle improves machine maintenance by providing real-time data on machine status, usage, and performance. This data allows manufacturers to implement predictive maintenance, reducing downtime and extending the life of their machinery. The Lifecycle app, in particular, offers insights into the total cost of ownership and lifecycle costs, helping plan effective maintenance schedules.
