- Industrility
- Apps
- Digital Service
Activate Streamlined And Efficient Service Operations
Stop letting manual processes and errors hinder your service team. Embrace AI-enabled productivity for parts identification, 1-click contract management, proactive maintenance, and automated customer support.
Green light streamlined and efficient service operations as the bedrock of your business and deliver efficiency and faster first time fixes with the Digital Services bundle.
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Auto-Generate And Manage Service Contracts
Digitize and organize all service contracts, making it easy to track terms, renewals, and compliance. You can set automated reminders for contract expirations and renewals, ensuring continuous coverage and service agreements. Learn more.
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Execute mobile-friendly templatised site inspections and audits
Allow your field teams to execute thorough site visits and inspections using the inspections app. Learn more.
Build customized reports for seamless internal and external use
Utilise our unified platform where all relevant machine data is consolidated and easily accessible. By scanning a QR code on any machine, your customers can instantly retrieve detailed information such as operational history, maintenance records, performance metrics, and lifecycle costs. Save time on resource-consuming searches through disconnected and disparate databases. Learn more.
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Display 360 Degree Views Of Complete Machinery
Consolidate machinery data such as usage patterns, location and status into a single, accessible platform allowing support teams and partners to reduce downtime, operate efficiently and deliver more customer satisfaction. Learn more.
Execute Seamless Asset Training For Your Workforce
Enable fast understanding and usage of new machines with customised training modules for new customers . Learn more.
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Create Meter-Based and Calendar-Based Preventative Maintenance Plans
Understand when machines are due for maintenance and which machines are close to going down – then sell more service-based contracts that enable zero downtime for your customers and higher uptime. Learn more.
Provide Effortless AI Powered Customer Support
Provide a whitelabelled and branded chatbot and interface for faster and effortless customer queries. Learn more.
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Let Customers Access A Customised Q&A Platform
Offer an interactive platform for customers and service personnel to access and share knowledge. You can create a comprehensive database of FAQs, troubleshooting guides, and best practices. Learn more.
What Makes Up The services Bundle
Activating Service-Based Offerings
Made Simple
Digitize Each Customer Interaction With Our Curated Bundle of Apps
Inspections
Streamline machine identification
Users
Ensure security and compliance.
Assets
Track and manage machinery inventory efficiently
Maintenance
Maintain and prolong asset lifecycles
Training
Empower, educate and update your workforce
Contracts
Simplify contract creation and management
Support
Provide instant support with ticketing systems
TwinGPT
Deliver faster query solutions and closures
Take A Look
Isn't it time to streamline your service operations?
Want To See The Services Bundle In Action?
FAQs
The bundle can be implemented within days, allowing OEMs to digitize their service operations almost instantly.
A: Increased efficiency, reduced downtime, accurate parts identification, proactive maintenance, seamless contract management, and enhanced customer satisfaction.
A: Yes, each app is customizable to align with the unique requirements of different OEMs.
A: Absolutely, the bundle has achieved SOC 2 Type II certification and ensures the best security measures to protect sensitive data and ensure compliance with industry standards.